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WHAT PAYMENT PROVIDER'S DO YOU ACCEPT?We accept the following payment providers: American Express, Visa, MasterCard, Discover, JCB, Paypal, Apple Pay
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MY ORDER IS NOT GOING THROUGH! WHAT'S GOING ON?If you’re still receiving an error message after reviewing your credit card information, billing and shipping address, make sure you’re using the latest version of your web browser. If the issue persists, please contact your credit card company to ensure there are no holds placed on your card.
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JUST ORDERED A NEW ITEM BUT MY ORDER IS TAKING LONGER THAN NORMAL. IS THERE AN ISSUE?Orders placed during new collection launches may take longer than usual to process and prepare to ship, due to high volume. We do our best to deliver within the delivery time indicated on each individual product and will inform you if we cannot meet the delivery date. We are a small team and working hard to get your order out safely and in a timely manner.
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WHEN WILL MY ORDER SHIP?Most orders ship within 2-3 business days of purchase unless a specific ship date is indicated on the product page. Delivery times are provided solely as guidelines and are subject to change at any time. Orders placed during a launch will ship within 5-7 business days.
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